Privacy Policy

ClovisJill Shoes Store ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what data we collect, why we collect it, and how we safeguard it. By using our website or mobile app, you consent to the data practices described in this policy.

1. Information We Collect

• Account Data: Your name, email address, shipping and billing addresses, phone number, and encrypted password.
• Order Details: Products purchased, payment method (last four digits only), transaction amount, and shipping tracking numbers.
• Browsing Data: Device type, IP address, and cookies that help us remember your preferences and improve site performance.
• Communication Data: Records of your communications with us, including emails and chat transcripts.

2. How We Use Your Information

• To process and ship your orders efficiently and accurately.
• To provide customer support and respond to your inquiries.
• To send order confirmations, shipping updates, and account notifications.
• With your explicit consent, to send promotional emails (you may opt out at any time).
• To improve our website, products, and services.
• To prevent fraudulent transactions and ensure platform security.

3. Cookies & Analytics

We use first-party cookies to keep you logged in and remember your cart. Third-party analytics cookies help us understand site traffic. You can disable cookies in your browser settings.

4. Data Security

All traffic is encrypted via TLS/SSL. We never store full credit-card numbers — payments are handled by PCI-compliant processors such as Stripe or PayPal.

5. Your Rights

You have the right to access, correct, update, or delete your personal data at any time. Contact us at support@clovisjillshoesstore.com.

6. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

Last updated: June 2026

Mobile App Permissions

The ClovisJill Shoes Store mobile app requests only the permissions necessary to provide its core shopping functionality. Below is a full explanation of each permission we request and why.

Permissions We Request

• Internet Access: Required to load the store, browse products, process orders, and communicate with our servers.
• Camera: Used solely to allow you to upload a profile photo or product review image. We do not access your camera without your explicit action.
• Location (Fine & Coarse): Used optionally to auto-fill your shipping address. Location is never collected in the background.
• Push Notifications: Used to send order confirmations, shipping updates, and promotional offers. You can disable notifications at any time in your device settings.

Permissions We Do NOT Request

ClovisJill Shoes Store does not request access to your SMS messages, phone calls, call logs, microphone, or any other sensitive device data. Our app is a shopping platform and has no need for such permissions.

Data Collected by the App

• Account information (name, email, address) for order processing
• Order history for your purchase records
• Device token for push notifications

We do not sell your data to third parties. All data is stored securely and used only to operate the ClovisJill Shoes Store service.

Contact

For any privacy concerns regarding the app, contact us at support@clovisjillshoesstore.com.

Last updated: June 2026

Terms of Service

These Terms of Service ("Terms") govern your use of the ClovisJill Shoes Store website and services. By visiting or purchasing from our site, you agree to be bound by these Terms.

1. Eligibility & Account Security

• You must be at least 18 years old or have parental consent to create an account and place orders.
• You are responsible for maintaining the confidentiality of your account credentials.

2. Pricing & Payment

• All prices are displayed in U.S. Dollars (USD) and are subject to change without prior notice.
• We accept major credit cards, PayPal, and ClovisJill Gift Cards.

3. Order Acceptance

We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud.

4. Returns & Exchanges

You may return unworn shoes within 30 days of purchase for a refund or exchange, in original condition and packaging. Clearance items marked "Final Sale" are non-returnable.

5. Intellectual Property

All content on this site is the property of ClovisJill Shoes Store or its licensors and is protected by copyright and trademark laws.

6. Prohibited Use

You agree not to use the site for any unlawful purpose or to violate any regulations, rules, or laws.

7. Limitation of Liability

To the fullest extent permitted by law, ClovisJill Shoes Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products.

8. Governing Law

These Terms are governed by the laws of the State of Nevada, USA.

Last updated: June 2026

Shipping Information

1. Processing Times

All in-stock orders are processed Monday through Friday, excluding U.S. holidays. Orders placed before 1 PM PT typically ship the same business day.

2. Delivery Estimates

• Standard (US): 3–7 business days via USPS or UPS Ground.
• Expedited (US): 2–3 business days via UPS 2nd Day Air.
• Canada: 5–10 business days via USPS Priority International.
• International: 7–14 business days via DHL Express or similar.

3. Tracking & Notifications

Once your order ships, you will receive an email with a tracking number. You can also find shipment status under My Account → Orders.

4. Customs, Duties & Taxes

International customers are solely responsible for any customs fees, import duties, or taxes imposed by their country.

5. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

6. Address Accuracy

Please ensure your shipping address is correct before finalizing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Last updated: June 2026